Return & Refund Policy — NOWAY STORE

Last updated: October 21, 2026

At NOWAY STORE, customer satisfaction is important to us. We want you to shop with confidence and enjoy your purchases.

1. 14-Day Return Policy

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the item must:

• Be in its original condition, unused, and undamaged.

• Include its original packaging, accessories, and included components.

• Include proof of purchase or an order number.

Please contact our customer support team before returning any product.

2. How to Request a Return

To request a return:

1. Contact NOWAY STORE customer support within 14 days of delivery.

2. Provide your order number and explain the reason for the return.

3. Include photos if the product arrived damaged, defective, or incorrect.

4. Wait for return instructions before shipping the item.

Please do not send products back without first receiving return instructions.

3. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include your order number, a description of the issue, and clear photos when available.

We will review the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.

4. Refunds

Once we receive and inspect an eligible returned item, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method.

The time required for the refund to appear in your account depends on your bank or payment provider.

5. Exchanges

If you receive an incorrect or defective product, please contact customer support to discuss available exchange or replacement options.

Exchanges are subject to product availability and applicable consumer protection laws.

6. Non-Returnable Items

Certain products may be ineligible for change-of-mind returns, including:

• Used or damaged products that are not defective.

• Certain opened personal-use items, such as earbuds, where applicable hygiene restrictions have been clearly disclosed.

• Items specifically identified as final sale before purchase, where permitted by law.

These exclusions do not limit any rights customers may have under applicable law for defective, damaged, or incorrectly supplied products.

7. Return Shipping Costs

Return shipping costs depend on the reason for the return and the return instructions provided by our customer support team.

Any applicable return shipping charges will be communicated before the customer proceeds.

For incorrect, damaged, or defective products, we will handle return shipping obligations in accordance with applicable law.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We will review your request and confirm whether cancellation is still possible.

Orders that have already shipped may need to follow the applicable return process.

9. Contact Us

For return, refund, exchange, or cancellation assistance, please contact NOWAY STORE through our official customer support channels.

Store: NOWAY STORE

Customer support: Available through our website's contact and chat options.

We are committed to helping customers resolve their concerns fairly and professionally.